Location Scheduling for Multiple IDs/Transactions Appointment Late Policy In need of Same Day Services? Informational Details
When entering the city in your GPS please type Westworth Village, TX instead of Fort Worth, TX to get routed to the correct entrance. DO NOT enter the base. The ID Card, DEERS, RAPIDS Office at NAS JRB Fort Worth is located just before ID check point (to the right) inside the Visitor Control Center.
To ensure the appropriate amount of time is booked to complete multiple ID Cards or transactions, please book back to back appointments. Please schedule one (1) appointment for each person under the same record.
Please arrive 10 minutes prior for your scheduled appointment. Appointments may not be honored more than 5 minutes past the scheduled appointment time.
2018 Sep 15: Walk-in services are limited due to sys outages. Only CAC Pin Reset/Emails will be serviced. On 2018 Sep 18, all walk-in services will resume.
Please note the following informational details have a restriction on total characters. Due to the shortened nature, not all information may be shown. Please go to www.cac.mil for a complete and detailed list of requirements.
RECENT CHANGE: Identification Requirements
ALL Sponsors, Spouses, and Dependent Children OVER 18 must have two UNEXPIRED forms of ID to receive a new ID card. One must be a state/government issued photo ID.
IDs no longer acceptable
Due to a recent system upgrade, ID card office can no longer accept the following: Student ID, Expired IDs, Veterans Identification Card (VIC).
Acceptable Identification Examples
Primary: Military ID, Driver's License, Passport. Secondary: A second Primary ID or Social Security Card, voter's registration card, Birth Certificate, or Veterans Health Identification Card (VHIC). All must be unexpired with the exception of the DoD ID.
Changes to your DEERS record
If any changes need to be made to a record, the sponsor must be present or a valid Power of Attorney must be presented each time. Additionally, valid supporting documentation MUST be provided.
90 Day Renewal Policy
The policy regarding the timeline for renewing your ID is 90 days prior to the expiration date. Exclusions: Tricare Young Adult initial issuance, Medicare (age 65), and contract extension.
ID Card Scanning
All Military Installations have begun scanning ID cards for Base access. If you currently hold an older ID with the SSN printed, it may not scan properly and will be confiscated. Renewal of the ID will then be required.
Dependents without sponsor present
All Dependents without a Sponsor present must have a valid POA or DD Form 1172-2 preprinted by DEERS station that has been signed by the Sponsor or a Verifying Official ahead of time. 1172-2 forms can be hand filled but must be notarized and be originals.
ID Card Office Online
DD Form 1172-2 can now be completed online at: https://wwww.dmdc.osd.mil/milconnect Sponsors with CAC or DS log-in access can digitally sign the 1172-2 and the electronic copy will be available for use in their DEER record.
Retired ID Cards
Due to a recent system update, Pre-Medicare Retired ID cards with a previous "INDEF" end date will now be issued with an expiration date. The front expiration date will now reflect the date of the end of Tricare/Begin date of Tricare for Life.
Lost or Stolen CAC
All personnel whose CAC card has been stolen must bring a theft report from a Police Station. For lost CAC Cards documentation from sponsoring agency reporting it lost. (Ex: Request Chit/Memo format on Letter Head).
Adding children to DEERS
Child enrollment required documents: birth cert. & social security card. Stepchild: the marriage cert. is also needed. Illegitimate child: Voluntary Acknowledgement of Paternity or Judicial Determination of Paternity is required as well.
Adding Spouse to DEERS
When adding a spouse to DEERS, the sponsor must bring the following documents for their spouse: Marriage Certificate, birth certificate, social security card, & a photo ID.
Tricare for Life (TFL) and Medicare
You must be enrolled in Medicare A & B for TFL. DEERS can be updated the month prior to your Medicare start date. Bring your Medicare Card and two(2) forms of ID from the list at www.cac.mil to an ID Card Office to update DEERS and receive a new ID.
100% Disabled American Veteran
First time DoD 100% DAV ID, the following documents are required: DD214, VA Letter for Commissary and Exchange Privileges, State/Federal Government Issued Photo ID and Social Security Card. Refer to Spouse/Child required documents if enrolling family.
Source: RAPIDS
