Update Family & Student Information (2024)

Table of Contents
Contact Information Settings FAQs

To access the main page for a family, under Families, select View All Families, filter or search the list of families, and select the family name. Then select Edit Family/Student Info or use the Families drop down to select Update Parent & Student Info.

Note: For information on deleting, deactivating, and withdrawing families, see .

Add a parent to an existing family

Under Edit Parent Information, enter Parent 2 First Name and Parent 2 Last Name.

Edit parent information

  • School Family ID Number: A unique identifier for the family if your school integrates with a student information system.

  • Split Family:If a family needs two accounts for one student or the family is split with different students on two separate accounts, you can use Split Family to link the accounts so you can easily move from one account to the other. Set Split Family to Yes, then select the link icon to search for and select the second family.

    Note: Linking accounts does not give a parent access to account information unless the parent is on both accounts as a primary or secondary contact. Parents will not have access to both accounts on the parent site and separate account logins will be required for the accounts.
    Your school is responsible for splitting tuition, fees, and discounts across separate family accounts for a student.

    Tip: For more information on split families, see Knowledgebase:How can I enroll a student on two separate accounts? And for information on allowing split families to be created with Blackbaud Enrollment Management System integrated contracts, see Knowledgebase:How do we allow separate Tuition Management accounts (split family accounts) to be created through the integrated contract process?

  • First and Last Name: For Parent 1 and Parent 2 (payers and head of household).

  • Third Party Payer:If someone other than the primary or secondary contact is making payments toward a student's tuition, enter that person's name and email address here.

    Note: A third party payer will receive emailed invoices including payment information, but they will not be provided with any account information if they contact the Parent Contact Center.

Contact Information

Settings

  • Username: Must be unique for each user in Tuition Management for all schools.

    Note: All payers/parents in a family share a single username and password.

  • Password: Strong passwords should:

    • Include upper and lower case letters.

    • Include numbers.

    • Include symbols.

    • Not include words or names.

    • Only be used to log in to Tuition Management and not other sites.

  • Type Code:(Optional) Codes vary by school. For example, your school may use codes to indicate that a family has other students who attend the school. You may also differentiate between parishioners and non-parishioners. If your school uses Blackbaud Financial Aid Managment, this is also known as the Family Code.

  • Language Spoken:Primary language.

  • Invoice ID: If your school integrates with a general ledger, such as Blackbaud Financial Edge or Quicken's QuickBooks, this is the unique identifier for the payer in your general ledger.

  • Watchlist: Indicates a family needs extra attention or monitoring. To see all of the families on the watchlist, create a custom report. See Custom Reports for more information.

  • Opt Out of Targeted Ads: Select if the payer requests to opt out of targeted advertisem*nts. If your school engages in targeted advertising, you can use this field to identify payers that want to opt out. This helps you comply with U.S. privacy laws.

  • Opt Out of Sale: Select if the payer requests to opt out of the sale of their personal information. If your school engages in the sale or sharing of personal information, you can use this field to identify payers that want to opt out. This helps you comply with U.S. privacy laws.

    Tip: You can run a custom report including Opt Out of Targeted Ads and Opt Out of Sale selections. Select Reports >Create a New Custom Report. Hover over Activity Reports and selectCommunications. Select the Opt Out fields to include under Additional Fields.

Add a student to an existing family

Under Edit Student(s), select Add New Student. Edit the student's details. Some fields will prompt you to confirm your changes and justify the change. The new student is saved once you select Save Changes at the bottom of the page.

  • School Student ID: This unique identifier is relevant if your school integrates with a student information system. This field is optional and will auto-fill if your school has set up integration with the SIS.

  • First and Last Name: These are required fields.

  • Gender: Select the student's gender. This field is not required. You can customize your school's gender options in Manage Codes and Gender.

  • Student Grade: Entering or current grade level. This is a required field.

  • Student Code: Codes vary per school. Your school might use this to indicate that a student is gifted in arts or athletics, has special education needs, or is international. To learn more about Student Codes, check out Manage Codes and Gender.

  • Tuition: You can use this to manually enter a tuition amount.

  • Invoice ID: If your school integrates with a general ledger, such as Blackbaud Financial Edge or Quicken'sQuickBooks, this is the unique identifier for the student in your GL.

  • Date of Birth: This needs to be in MM/DD/YYYY format.

  • Duplicate: If a student belongs to multiple families/households, mark the second version of the student's record as a duplicate.

Edit student(s)

  • School Student ID: This is relevant if your school integrates with a student information system.

  • First and Last Name: These are required fields.

  • Gender: Female or male. This field is not required.

  • Student Grade: Entering or current grade level. This is a required field.

  • Student Code: Codes vary per school. Your school might use this to indicate that a student is gifted in arts or athletics, has special education needs, or is international. To learn more about Student Codes, check out Manage Codes and Gender.

  • Tuition: You can use this to manually enter a tuition amount.

  • Invoice ID: If your school integrates with a general ledger, such as Blackbaud Financial Edge or Quicken'sQuickBooks, this is the unique identifier for the student in your GL.

  • Date of Birth: This needs to be in MM/DD/YYYY format.

  • Duplicate: If a student belongs to multiple families/households, mark the second version of the student's record as a duplicate.

Remove a student from an existing family

If no charges or payments are associated with a student, you can delete the student. Under Edit Student(s), locate the student and select Remove.

Unlink a parent BBIDaccount

You can unlink a Blackbaud ID(BBID)upon request, allowing the payer to create a BBIDwith a different email address.

To disconnect a BBID, while in Update Parent &Student Info for a family:

  1. Open the Settings tab.

  2. Select Disconnect BBIDAccount.

  3. Apopup will ask you to confirm your decision. Select OK.

The change will be reflected under Audit Log at the bottom of the page.

Deactivate family

If a family is not attending the school, has a zero balance, and never made a payment, select Deactivate Family to disable the family's login and notifications.

Warning: You must zero out the account needs prior to deactivation. If payments were made, you must withdraw the students instead of deactivating them.

For more information on deactivating and withdrawing families, see .

Update Family & Student Information (2024)

FAQs

Is it beneficial to answer questions about parents on FAFSA? ›

Some colleges or career schools may require information about your parents to determine your eligibility for college or career school aid. However, answering these questions won't affect your eligibility for federal student aid, such as a Federal Pell Grant. Select “Yes” to answer questions about your parents.

What is the household question for FAFSA? ›

How to answer this question. List the number of people living in your household/home, including yourself, your spouse, and any other people (including children) who get at least 50% of their financial support from you. Don't include your parents in this number, even if they're in college or a degree-seeking program.

What is the question 90 on the FAFSA? ›

This is question 90 on the Free Application for Federal Student Aid (FAFSA®) PDF. the number of people (not your children or spouse) who live with you and receive more than half of their support from you and will continue to receive more than half of their support from you between July 1, 2023, and June 30, 2024.

Who fills out FAFSA, parent or student? ›

The Free Application for Federal Student Aid (FAFSA®) form is the student's responsibility, but when a student is considered a dependent student for FAFSA purposes, parents have a large role in the application process.

Should I skip parent questions on FAFSA? ›

If you're given the option to skip questions, keep in mind that doing so won't affect your eligibility for federal student aid. Some schools may require answers to these questions to determine your eligibility for college aid.

Is it better to put parents info on FAFSA? ›

The application explains that if your parents don't support you and refuse to provide their information on the application, you may submit your FAFSA form without their information. However, you won't be able to get any federal student aid other than a Direct Unsubsidized Loan—and even that might not happen.

What is the 88 question on the FAFSA? ›

This is question 88c on the Free Application for Federal Student Aid (FAFSA®) PDF. Enter the total amount of taxable earnings your parents received in 2021 from Federal Work-Study or other need-based work programs, such as fellowships and assistantships. Federal Work-Study is income earned from work.

What is question 70 on FAFSA? ›

This is question 70 on the Free Application for Federal Student Aid (FAFSA®) PDF. Enter the number of people in your parents' household who will attend college between July 1, 2023, and June 30, 2024. Include. yourself, even if you'll attend college less than half-time in 2023–24, and.

What is the question 37 on the FAFSA? ›

This is question 37 on the Free Application for Federal Student Aid (FAFSA®) PDF. Add the account balances of your (and if married, your spouse's) cash, savings, and checking accounts as of the day you submit your FAFSA form. Enter the total of all accounts as the total current balance.

At what age do colleges stop looking at parents' income? ›

Declare Yourself Independent for Financial Aid. A student age 24 or older by Dec. 31 of the award year is considered independent for federal financial aid purposes.

Can a student fill out FAFSA without parents? ›

First things, first. You can fill out the Free Application for Federal Student Aid (FAFSA) even though you do not have your parent's financial information. The FAFSA has made it easy for students who are applying for financial aid to indicate that they do not have any information from their parents.

How does FAFSA know which parent provides more financial support? ›

For divorced or separated parents, income and assets are reported for the parent who provides the most financial support over the 12 months prior to filing the FAFSA even if the student does not live with that parent or lives with the other parent.

Should I answer questions about my parents as an independent student? ›

If you're a dependent student, you will report your and your parents' information. If you're an independent student, you will report your own information (and, if you're married, your spouse's).

Does FAFSA depend on how much your parents make? ›

Question: Is the FAFSA based on your parents' or guardians' income? Answer: Although your parents' or guardians' income can influence your financial aid offer when filling out the Free Application for Federal Student Aid (FAFSA), the application also factors in a lot of other information.

Should I answer questions about student assets on FAFSA? ›

FAFSA® requires details about your (and your spouse's, if you're married) financial assets to help calculate how much aid you'll need to pay for college.

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