Collier Urgent Care — Park Shore (2024)

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Type of health facility
outpatient clinic for adults, doctor's office
Diagnostics
COVID-19 testing
Ambulance service
emergency medical care

Phone number

(239)593-32...— show

Address

Naples, FL 34103, 3601 Tamiami Trail N
Working hours

Sun

Closed

Mon

8:00AM—5:00PM

Tue

8:00AM—5:00PM

Wed

8:00AM—5:00PM

Thu

8:00AM—5:00PM

Fri

8:00AM—5:00PM

Sat

8:00AM—5:00PM

Official website

collierurgentcare.com

Information
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4photos Collier Urgent Care - Park Shore

Collier Urgent Care — Park Shore (1)

Collier Urgent Care — Park Shore (2)

Collier Urgent Care — Park Shore (3)

Prices Collier Urgent Care - Park Shore

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Covid Testing and Treatment

By agreement

The prices on this website are for informational purposes only. They are not final and not a public offer. The management reserves the right to change prices.
You can check the price by phone.

Reviews about Collier Urgent Care - Park Shore

4.3

/ 108 reviews and63 ratings

Rating is formed based on customer reviews, ratings and telephone surveys.

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  • That’s S.

    January 14, 2023, 1:15 am

    Took myhusband after suspecting rib fractures post scooter accident. Everyone was kind, efficient and caring. After working inhealthcare 35years, Iknow how often caregivers get burnt out & the care reflectsit. This was not the case here-just kind people who helped him & we’re professional. And much tohis dismay, 3ribs were fractured not byhis Harley athome, but our Segway scooter.:0Iwould revisit this place. Urgent care isa great idea when ERis not the most appropriate level but beyond aprimary provider.– show

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  • Angel F.

    December 21, 2022, 8:45 pm

    Could not answer asimple question inregard towhat kind oftests are offered over the phone. They want you tocome inso ofcourse they can make money before they answer simple questions.

    In response tothe owners response: You all didn't even answer mybasic question. Mybasic question was sosimple anyone could have answeredit. Isimply asked ifthere are any other tests offered besides blood orurine onsomething specific I'm researching.

    God Bless

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    • Company's official reply

      December 21, 2022, 8:27 pm

      Collier Urgent Care does not offer telephone consultations Angel. Wecan answer basic questions, like 'yes, wedo rapid Covid tests', but not specific questions about how todiagnose your problems. For that you need tobe seen bya physician. That shouldn't surpriseyou.

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    • Karen H.

      December 17, 2022, 6:36 am

      Needed quick care today sowe could continue onwith our vacation uninterrupted. Stopped here, taking achance that itwould bequick. Excellent service from everyone! The front desk gal was great, along with the nurse tech and Doctor! Wewere inand out within 1/2hour! Also they had the antibiotic onsite for purchase aswell which was abig time saver and nohassle atall! They also accepted our health insurance! Great place!

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      • Company's official reply

        December 17, 2022, 3:44 pm

        Many thanks for your kind words.

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      • Amanda P.

        October 18, 2022, 1:43 am

        I had avery bad experience here atthis clinic. The lady that helped meat first “seemed nice” just toget meto say okay toher asking for personal info from myinsurance adjuster. When Ishowed upthey said the copay would be$50atthe most. Iwas ina car accident with insurance topay forit. Right before Iwalked back tobe checked out Iasked the front desk “how much exactly would thatbe?” Now she says it’s $280. Iwas standing right there while the front desk lady was onmy cell phone with the insurance agent and from what Iwas hearing sounded like hetold her Iwas tonot pay anything for the visit that they would bill myinsurance. Why $280? Because ofmy deductible. Well NORMALLY they send abill tothe insurance and then they pay but since Igave her permission totalk with myadjuster they “justified” the extra money they were charging meout ofpocket. This isa very bad business practice and the manager barely could keep her cool when Icalled her out onit. Her last words were, “well this isnot ahospital.” All about money not about care. Itis anurgent care. Iwould not recommend togo there orif youdo, don’t give any non needed personal info they WILL use itagainstyou. Ido not wish tohave other have this kind ofexperience.– show

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        • Company's official reply

          October 18, 2022, 6:25 pm

          Insurances have many rules Amanda, and everyone has toplay bythose rules when filing medical claims. That includes gathering some personal information.
          Further, the rates, co-payments, and deductibles are set byyour insurance company— welook upyour eligibility and benefits, and then inform you ofyour obligation atthe time ofservice.
          Any questions about rates orbenefits should bedirected toyour insurer(s).

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        • jack m.

          October 12, 2022, 7:39 pm

          Don’t gothere!
          I tested positive athome for covid soI went into confirm Ihad the virus. They took my$50and gave mea covid test and said Iwas negative. Iwent out inthe community and ran some errands then went home and tested myself again—-
          Very positive results anhour after they told meI was negative. Itested again this morning and still positive. There isno way Itested negative intheir office. Icalled todiscuss with manager and explained Iam high risk due toother health prob
          lems and that she should beaware ofthe situation. She disagreed and said they were not inthe wrong and hung upme. Iwill never return tothat doc inabox. Poor procedures and lack ofconcern from management.– show

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          • Company's official reply

            October 12, 2022, 8:55 pm

            Jack
            I reviewed your chart, and the evaluation, diagnosis and recommendations were all correct.
            I amalso aware ofhow you treated our staff onthe telephone, and Iagree completely that itwould bebest for you tofind another clinic going forward.

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          • MLDM P.

            September 16, 2022, 9:51 pm

            Had abad splinter inmy finger, Inormally dig them out but this was about ainch deep and broken off way inside. Came inand was seen quickly, DrMike was very personable, did agreat job and got the splinter out with almost nopain.

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            • Company's official reply

              October 12, 2022, 8:53 pm

              Thanks, happy toknow that everything went well.

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            • Michael T.

              September 1, 2022, 4:13 am

              $288for asimple cut onmy finger.didn’t want intake myinsurance for some reasons. Under 15mins and didn’t even wipe myfinger clean, before putting ona clean bandage. Just doyour research.

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              • Company's official reply

                September 1, 2022, 4:34 pm

                Work injuries and workers compensation insurance have specific requirements bylaw Michael. Weare happy tofile the claim when you can provide the required information. Hope your finger heals quickly.

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              • Lin M.

                August 7, 2022, 6:19 pm

                Collier Urgent Care can write the book onhow the doctors office. Seriously! Idon’t even want togo back tomy own regular doctor office.

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                • Company's official reply

                  September 1, 2022, 4:34 pm

                  Thank you somuch

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                • Paul M.

                  July 28, 2022, 7:25 pm

                  What agreat group ofpeople! Iwas miserable with various health issues and everyone there took great care ofme. Thorough analysis, sincere, and caring. Ifyou have health issues, you couldn’t get better care. Highly recommended!

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                  • Company's official reply

                    July 28, 2022, 7:42 pm

                    Thank you very much Paul— wehope that you are feeling better.

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                  • michael c.

                    July 22, 2022, 2:38 am

                    At first Icontacted the office through their website toask about writing aprescription. Ireceived aresponse fromDr. Abood within anhour. Hecontinued toanswer myquestions over a24hour period.
                    I went tothe office the nextday. The front desk staff was very pleasant and were able toget mein anexam room, with anurse within 20minutes.
                    I amsorry Ididn't get her name, but the nurse was asgood asit gets, asa person and ahealth care professional. She explained what they could dof
                    orme, but would NOT charge mycredit card unless Iagreed. She added, ifI couldn't get into myregular doctor, Icould come back later and complete the visit.
                    Unbelievable!!!
                    Highly recommend Collier Urgent Care
                    – show

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                    • Company's official reply

                      July 22, 2022, 9:13 pm

                      Thanks for the great review— weare pleased toknow that everything worked out foryou.

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                    • Katherine Z.

                      July 19, 2022, 8:16 pm

                      First time atthis establishment. Paperwork was only 2pages. Girls atthe front desk were very sweet! Iwas taken back bythe tech/nurse within 10minutes ofcompleting mypaperwork. The PAcame inshortly after. Addressed myconcerns and answered any questions that Ihad. 10/10recommend this urgent care!

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                      • Company's official reply

                        July 20, 2022, 1:53 pm

                        Thank you very much.

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                      • James P.

                        July 18, 2022, 10:35 pm

                        This was the best medical experience Ihave everhad. I'm 62yearsold, acancer survivor, and visiting from out ofstate. The reception staff was friendly, and very efficient. Ittook less than 10minutes from the time Iwalked inthe door, tobeing taken toan exam room. Mynurse, Jessica, was kind and also very efficient. Isaw Drde laRivaherrera inless than 5minutes from when Jessica leftme. The doctor was thorough, comforting, and made mefeel asthough Iwas his only patient. Ihighly recommend this facility toanyone inneed ofan urgent care.– show

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                        • Company's official reply

                          July 18, 2022, 11:06 pm

                          Many thanks for your kind words, and for the great review.

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                        • TJ W.

                          May 31, 2022, 7:49 am

                          My family was intown onvacation when orlittle one started getting sick. Being thousands ofmiles away from home ofa scary time for your child toget sick, but wedecided torun him toCollier urgent care. Everyone from the front desk staff, nurses, & evenDr. Rwere super friendly. They really made the experience nice and helped ease the stress ofour sick littleone. Iwould definitely recommend people togo here ifyou're inNaples from itof town oreven alocal

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                          • Company's official reply

                            May 31, 2022, 2:13 pm

                            We are pleased toknow that you had such agood experience. Hope your child isfeeling better quickly. Many thanks for the great review.

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                          • Richard W.

                            May 4, 2022, 11:52 pm

                            Came in15minutes before closing and they were sonice and helpful, both the male nurse and PAMike Tanner. Hefixed mywound and sent meon myway! Also nowait time! Great experience! Thankyou!!

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                            • Company's official reply

                              May 5, 2022, 4:44 pm

                              Many thanks for your kind words.

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                            • Charlie S.

                              April 8, 2022, 1:00 am

                              Got yelled atfor asking for acovid test after afalse positive. Said Iwas wasting time and money. DrAtkins was completely unprofessional about this situation.

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                              • Company's official reply

                                April 15, 2022, 5:28 pm

                                The staff atCollier Urgent Care isnot prone toyelling, andDr. Adkins issuper nice and aconsummate professional. Ifhe didn’t recommend aCovid test for your situation, his advice was based onmedical evidence and best practices.

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                              • Eileen M.

                                March 7, 2022, 10:04 pm

                                I was here today and came ready tospend along time waiting. Iwas taken within 10minutes after filling out the forms. From the nurse who had metake atest tothe PAand tothe nurse attheend, Iwas given adiagnosis and prescription. Iwas very pleased with the efficient and friendly service. Thank youall!

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                                • Company's official reply

                                  March 7, 2022, 10:16 pm

                                  Thank you— weare happy tohear that you had agood experience, and weappreciate your kind words

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                                • Deb M.

                                  January 28, 2022, 7:52 pm

                                  This was apleasure and well above average for awalk inmedical. Very professional and thorough.

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                                  • Company's official reply

                                    January 28, 2022, 9:10 pm

                                    Thank you for your kind words.

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                                  • Cathy P.

                                    January 16, 2022, 7:15 pm

                                    Fast, efficient checkin, exceptional attitude bystaff and doctor. Diagnosed myupper respiratory infection quickly and with care. Iwould highly recommend this clinic!

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                                    • Company's official reply

                                      January 16, 2022, 8:26 pm

                                      Many thanks for your kind words, they mean alot toeveryone atour clinics.

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                                    • Louise V.

                                      January 10, 2022, 9:04 pm

                                      Called tosee ifthere was anyway toget indue tohigh volume because ofCovid. Was told totry early next morning since very busy. Awonderful receptionist called meback tosay they would beclosed the next day and tocome inimmediately (around4:00pm). Only waited for maybe ten minutes, was diagnosed with sinus infection, got anegative Covid test and given prescriptions. Very pleased with entire staff. Would highly recommend this facility.

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                                      • Company's official reply

                                        January 10, 2022, 10:41 pm

                                        Many thanks for your kind words.

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                                      • Keith O.

                                        January 4, 2022, 4:03 am

                                        Very professional and knowledgeable and will always use them inthe future.

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                                        • Company's official reply

                                          January 4, 2022, 3:24 pm

                                          Many thanks

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                                        The information on this page is for informational purposes only, and does not substitute medical advice. Consult your healthcare provider!

                                        Average rating- 4.3based on108 reviews and63 ratings

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                                        Collier Urgent Care — Park Shore (2024)
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